:root{
  --bg:#f5f7fb;--surface:#ffffff;--surface-2:#f9fbff;--surface-3:#eef3fa;--text:#172033;--muted:#6d788b;--line:#dfe5ee;--line-strong:#cfd8e6;
  --navy:#14233e;--primary:#2368da;--primary-2:#1756bd;--primary-soft:#eaf2ff;--green:#16855a;--green-soft:#eaf8f2;--amber:#b76a00;--amber-soft:#fff4df;--gray-soft:#f0f3f7;--danger:#bb3d48;--danger-soft:#fff0f2;
  --shadow:0 14px 38px rgba(22,37,63,.08);--shadow-lg:0 26px 80px rgba(12,24,44,.16);--radius:18px;--radius-sm:12px;--topbar:72px;
  font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
}
html[data-theme="dark"]{
  --bg:#0e1522;--surface:#151f2f;--surface-2:#111a28;--surface-3:#1c293a;--text:#eef4ff;--muted:#9daac0;--line:#2a394d;--line-strong:#3a4b61;
  --navy:#eef4ff;--primary:#69a2ff;--primary-2:#8db8ff;--primary-soft:#173258;--green:#61d8a4;--green-soft:#15382d;--amber:#ffbd59;--amber-soft:#3b2d13;--gray-soft:#202c3e;--danger:#ff8993;--danger-soft:#3d2026;
  --shadow:0 14px 38px rgba(0,0,0,.22);--shadow-lg:0 26px 80px rgba(0,0,0,.34);
}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--text);min-height:100vh}button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer}a{color:inherit;text-decoration:none}img{max-width:100%}.hidden{display:none!important}.skip-link{position:fixed;left:12px;top:-50px;z-index:300;background:var(--surface);padding:10px 14px;border-radius:10px;border:1px solid var(--line)}.skip-link:focus{top:12px}
.topbar{height:var(--topbar);position:sticky;top:0;z-index:60;display:grid;grid-template-columns:250px minmax(280px,680px) 1fr;align-items:center;gap:24px;padding:0 24px;background:color-mix(in srgb,var(--surface) 94%,transparent);backdrop-filter:blur(18px);border-bottom:1px solid var(--line)}
.brand{display:flex;align-items:center;gap:11px;min-width:0}.brand-mark{width:42px;height:42px;flex:none}.brand-copy{display:grid;line-height:1.15}.brand-copy strong{font-size:16px;letter-spacing:-.02em}.brand-copy small{font-size:10.5px;color:var(--muted);margin-top:4px}
.global-search-wrap{position:relative;display:flex;align-items:center;max-width:680px;width:100%}.global-search-wrap input{width:100%;height:44px;border:1px solid var(--line);background:var(--surface-2);border-radius:13px;padding:0 15px 0 39px;outline:none}.global-search-wrap input:focus{border-color:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 14%,transparent)}.search-glyph{position:absolute;left:14px;color:var(--muted);font-size:18px;z-index:1}.top-actions{justify-self:end;display:flex;align-items:center;gap:8px}.icon-button{position:relative;width:40px;height:40px;border-radius:11px;border:1px solid var(--line);background:var(--surface);display:grid;place-items:center;font-size:18px}.icon-button:hover{border-color:var(--line-strong);background:var(--surface-2)}.mini-badge{position:absolute;right:-4px;top:-5px;min-width:17px;height:17px;padding:0 4px;border-radius:99px;background:var(--primary);color:white;font-size:9px;display:grid;place-items:center;border:2px solid var(--surface)}
.emergency-note{font-size:10.5px;color:var(--muted);text-align:center;padding:7px 12px;background:var(--surface);border-bottom:1px solid var(--line)}.emergency-note strong{color:var(--text)}
.app-shell{display:grid;grid-template-columns:240px minmax(0,1fr);max-width:1500px;margin:0 auto;min-height:calc(100vh - 102px)}.sidebar{padding:22px 16px 28px;border-right:1px solid var(--line);position:sticky;top:calc(var(--topbar) + 31px);height:calc(100vh - var(--topbar) - 31px);display:flex;flex-direction:column;gap:18px}.side-nav{display:grid;gap:5px}.nav-item{min-height:44px;padding:0 12px;border-radius:12px;display:flex;align-items:center;gap:11px;color:var(--muted);font-size:13px;position:relative}.nav-item>span{width:24px;text-align:center;font-size:18px}.nav-item b{font-weight:650}.nav-item:hover{background:var(--surface-2);color:var(--text)}.nav-item.active{background:var(--primary-soft);color:var(--primary)}.nav-item.report-nav{background:var(--primary);color:white;margin:7px 0 3px;box-shadow:0 8px 20px color-mix(in srgb,var(--primary) 22%,transparent)}.nav-count{margin-left:auto;font-style:normal;font-size:9px;background:var(--surface-3);padding:3px 6px;border-radius:99px}.report-nav .nav-count{background:rgba(255,255,255,.18)}
.guest-banner{min-height:46px;padding:8px max(16px,calc((100vw - 1500px)/2 + 18px));display:flex;align-items:center;justify-content:center;gap:18px;background:linear-gradient(90deg,#12366d,#1c5fbd);color:#eaf3ff;font-size:11px;line-height:1.4}.guest-banner strong{color:#fff}.guest-banner .btn{flex:0 0 auto}.nav-item.guest-locked:after{content:"⌑";margin-left:auto;font-size:11px;opacity:.65}.report-nav.guest-locked:after{color:#fff}.guest-banner.hidden{display:none}
.sidebar-card{margin-top:auto;border:1px solid var(--line);border-radius:16px;padding:15px;background:var(--surface)}.sidebar-icon{width:34px;height:34px;border-radius:11px;background:var(--primary-soft);display:grid;place-items:center;color:var(--primary);margin-bottom:10px}.sidebar-card strong{display:block;font-size:12px}.sidebar-card p{font-size:10.5px;line-height:1.45;color:var(--muted);margin:6px 0 10px}.text-button{padding:0;border:0;background:transparent;color:var(--primary);font-weight:700;font-size:11px}.text-button:hover{text-decoration:underline}.centered{margin:auto}.agency-entry{border:0;background:transparent;color:var(--muted);text-align:left;font-size:10.5px;padding:0}.agency-entry:hover{color:var(--primary)}.sidebar-foot{font-size:9.5px;line-height:1.45;color:var(--muted)}
.main-content{min-width:0;padding:30px clamp(20px,3vw,46px) 80px}.view{display:none;animation:fadeIn .18s ease}.view.active{display:block}@keyframes fadeIn{from{opacity:.5;transform:translateY(3px)}to{opacity:1;transform:none}}
.home-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(270px,.7fr);gap:18px}.hero-card{min-height:430px;border-radius:24px;padding:48px;background:linear-gradient(135deg,var(--navy),#1c4e95 62%,#2868c6);color:white;position:relative;overflow:hidden;display:grid;grid-template-columns:minmax(0,1.15fr) minmax(280px,.85fr);gap:34px;box-shadow:var(--shadow)}.hero-card:after{content:"";position:absolute;width:440px;height:440px;border-radius:50%;background:rgba(255,255,255,.05);right:-170px;top:-160px}.hero-copy{position:relative;z-index:2;align-self:center}.eyebrow{display:block;font-size:9.5px;font-weight:800;letter-spacing:.13em;color:var(--primary);margin-bottom:8px}.hero-card .eyebrow{color:#bcd4ff}.hero-copy h1{font-size:clamp(34px,4vw,56px);line-height:1.02;letter-spacing:-.045em;margin:0;max-width:720px}.hero-copy>p{font-size:14.5px;line-height:1.6;color:#dce8fa;max-width:650px;margin:18px 0 0}.hero-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:27px}.trust-row{display:flex;gap:16px;flex-wrap:wrap;margin-top:23px;font-size:10.5px;color:#d9e7fb}.hero-art{position:relative;min-height:330px;z-index:2}.mini-report-card{position:absolute;width:250px;background:rgba(255,255,255,.96);color:#1d2a40;border-radius:16px;padding:17px;box-shadow:0 18px 50px rgba(4,15,36,.23);display:grid;gap:7px}.mini-report-card small{font-size:8.5px;color:#728096;letter-spacing:.09em;font-weight:800}.mini-report-card b{font-size:14px;line-height:1.25}.mini-report-card.upper{right:18px;top:48px;transform:rotate(2deg)}.mini-report-card.lower{left:4px;bottom:35px;transform:rotate(-3deg)}.map-pin{position:absolute;width:39px;height:39px;background:#fff;border-radius:14px;color:#2469d8;display:grid;place-items:center;box-shadow:0 10px 30px rgba(0,0,0,.18)}.pin-a{left:48px;top:52px}.pin-b{right:4px;bottom:22px}.home-side{display:grid;gap:14px;align-content:start}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:0 1px 0 rgba(30,50,80,.02)}.side-card{padding:19px}.side-card h3{margin:2px 0 14px;font-size:17px}.quick-action{width:100%;border:0;border-top:1px solid var(--line);background:transparent;display:grid;grid-template-columns:36px 1fr 14px;gap:10px;align-items:center;text-align:left;padding:13px 0}.quick-action>span{width:34px;height:34px;border-radius:10px;background:var(--primary-soft);color:var(--primary);display:grid;place-items:center;font-size:17px}.quick-action b,.quick-action small{display:block}.quick-action b{font-size:11.5px}.quick-action small{font-size:9.5px;color:var(--muted);margin-top:3px;line-height:1.35}.quick-action i{font-style:normal;color:var(--muted);font-size:20px}.safety-card{padding:17px;background:var(--amber-soft);border-color:color-mix(in srgb,var(--amber) 18%,var(--line))}.safety-card b{font-size:11px;color:var(--amber)}.safety-card p{font-size:10px;line-height:1.5;color:var(--muted);margin:5px 0 0}
.section-heading,.page-heading{display:flex;align-items:end;justify-content:space-between;gap:18px;margin:34px 0 16px}.section-heading h2,.page-heading h1{margin:0;letter-spacing:-.03em}.section-heading h2{font-size:24px}.page-heading h1{font-size:32px}.page-heading p{margin:7px 0 0;color:var(--muted);font-size:12px;line-height:1.55;max-width:700px}.page-heading.compact{margin-top:2px}.segmented{display:flex;border:1px solid var(--line);background:var(--surface);padding:3px;border-radius:11px}.segmented button{border:0;background:transparent;padding:7px 10px;border-radius:8px;font-size:10px;color:var(--muted)}.segmented button.active{background:var(--surface-3);color:var(--text);font-weight:700}
.btn{border:1px solid transparent;border-radius:11px;padding:10px 15px;font-weight:750;font-size:11.5px;transition:.15s;display:inline-flex;align-items:center;justify-content:center;gap:7px}.btn:hover{transform:translateY(-1px)}.btn.primary{background:var(--primary);color:white}.btn.primary:hover{background:var(--primary-2)}.btn.secondary{background:var(--surface);border-color:var(--line);color:var(--text)}.btn.soft{background:#fff;color:#164f9f}.btn.large{padding:12px 18px;font-size:12px}.btn.compact{padding:9px 13px}.btn.full{width:100%}.btn:disabled{opacity:.45;cursor:not-allowed;transform:none}
.feed-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:13px}.report-card{background:var(--surface);border:1px solid var(--line);border-radius:17px;padding:17px;min-height:220px;display:flex;flex-direction:column;transition:.16s;cursor:pointer}.report-card:hover{transform:translateY(-2px);box-shadow:var(--shadow);border-color:var(--line-strong)}.report-meta{display:grid;grid-template-columns:38px 1fr auto;gap:9px;align-items:center}.report-meta strong,.report-meta small{display:block}.report-meta strong{font-size:10.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.report-meta small{font-size:9px;color:var(--muted);margin-top:2px}.dept-avatar{width:38px;height:38px;border-radius:12px;background:linear-gradient(145deg,var(--primary-soft),var(--surface-3));color:var(--primary);display:grid;place-items:center;font-size:11px;font-weight:850;overflow:hidden;border:1px solid var(--line)}.dept-avatar img{width:100%;height:100%;object-fit:cover}.demo-chip{font-size:7.5px;letter-spacing:.08em;font-weight:850;color:var(--muted);border:1px solid var(--line);padding:4px 6px;border-radius:99px}.report-card h3{font-size:16px;line-height:1.32;letter-spacing:-.015em;margin:15px 0 7px}.report-card p{font-size:10.5px;line-height:1.55;color:var(--muted);margin:0;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.report-footer{margin-top:auto;padding-top:14px;display:flex;justify-content:space-between;gap:8px;align-items:center}.location-text{font-size:9.5px;color:var(--muted)}
.status{display:inline-flex;align-items:center;gap:5px;width:max-content;border-radius:99px;padding:5px 8px;font-size:9px;font-weight:800;border:1px solid transparent}.status:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}.status.submitted{color:#697588;background:var(--gray-soft);border-color:var(--line)}.status.received{color:var(--primary);background:var(--primary-soft)}.status.investigating{color:var(--amber);background:var(--amber-soft)}.status.closed{color:var(--green);background:var(--green-soft)}
.metric-card{min-width:160px;padding:13px 16px;border:1px solid var(--line);background:var(--surface);border-radius:14px}.metric-card strong,.metric-card span{display:block}.metric-card strong{font-size:24px}.metric-card span{color:var(--muted);font-size:9.5px;margin-top:2px}.directory-toolbar{padding:16px;display:grid;grid-template-columns:2fr repeat(4,minmax(130px,1fr));gap:12px;align-items:end}.directory-toolbar .span-2{grid-column:span 2}.field{display:grid;gap:6px;min-width:0}.field label{font-size:10px;font-weight:750;color:var(--muted)}.field label em{font-size:8px;font-style:normal;color:var(--primary);margin-left:5px}.field input,.field select,.field textarea,.filter-row select{width:100%;border:1px solid var(--line);border-radius:11px;background:var(--surface-2);padding:10px 11px;outline:none;font-size:11.5px}.field textarea{resize:vertical;line-height:1.55}.field input:focus,.field select:focus,.field textarea:focus,.filter-row select:focus{border-color:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 12%,transparent)}.input-icon{position:relative}.input-icon span{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--muted)}.input-icon input{padding-left:35px}.grow{min-width:0}.directory-summary{display:flex;justify-content:space-between;align-items:center;padding:13px 2px;font-size:10.5px;color:var(--muted)}.department-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:11px}.department-card{background:var(--surface);border:1px solid var(--line);border-radius:15px;padding:14px;display:grid;grid-template-columns:44px 1fr;gap:12px;cursor:pointer;min-height:116px}.department-card:hover{border-color:var(--line-strong);box-shadow:var(--shadow)}.department-card .dept-avatar{width:44px;height:44px}.department-card strong{font-size:12px;line-height:1.2;display:block}.department-card p{font-size:9.5px;line-height:1.45;color:var(--muted);margin:5px 0 9px}.type-pill{font-size:8.5px;color:var(--muted);background:var(--surface-3);padding:4px 7px;border-radius:99px;display:inline-flex;width:max-content;max-width:100%;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.pagination{display:flex;align-items:center;justify-content:center;gap:14px;padding:22px 0}.pagination span{font-size:10.5px;color:var(--muted)}
.back-link{border:0;background:transparent;color:var(--primary);font-size:11px;font-weight:700;padding:0 0 12px}.department-profile-card{overflow:hidden}.department-cover{height:130px;background:linear-gradient(135deg,#1b3158,#2769cd);position:relative}.department-cover:after{content:"";position:absolute;inset:0;background:radial-gradient(circle at 85% 30%,rgba(255,255,255,.16),transparent 34%)}.department-header{padding:0 24px 22px;display:grid;grid-template-columns:94px 1fr auto;gap:16px;align-items:end;margin-top:-46px;position:relative}.department-header .dept-avatar{width:94px;height:94px;border-radius:25px;font-size:22px;border:5px solid var(--surface);box-shadow:0 6px 24px rgba(0,0,0,.14)}.department-title h1{margin:0;font-size:27px}.department-title p{margin:5px 0 0;color:var(--muted);font-size:11px}.department-description{padding:18px 24px;border-top:1px solid var(--line);font-size:11.5px;line-height:1.6;color:var(--muted)}.profile-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:9px;padding:0 24px 22px}.stat-card{background:var(--surface-2);border:1px solid var(--line);border-radius:13px;padding:12px}.stat-card strong,.stat-card span{display:block}.stat-card strong{font-size:20px}.stat-card span{font-size:9px;color:var(--muted);margin-top:3px}.department-reports{margin-top:18px}.subtoolbar{display:flex;gap:9px;align-items:end;margin-bottom:12px}.subtoolbar .field{flex:1}.subtoolbar select{max-width:170px}
.explore-card{padding:18px}.filter-row{display:flex;gap:8px;margin-top:10px}.filter-row select{width:auto;min-width:180px}.explore-results{display:grid;gap:22px;margin-top:22px}.result-section h2{font-size:15px;margin:0 0 10px}.horizontal-results{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.search-report-row{padding:13px;border:1px solid var(--line);background:var(--surface);border-radius:14px;cursor:pointer}.search-report-row:hover{border-color:var(--line-strong)}.search-report-row strong{display:block;font-size:11.5px}.search-report-row small{font-size:9.5px;color:var(--muted);display:block;margin-top:4px}
.safety-pill,.verified-pill{border-radius:99px;padding:7px 10px;font-size:9.5px;font-weight:800;background:var(--primary-soft);color:var(--primary);border:1px solid color-mix(in srgb,var(--primary) 22%,var(--line))}.report-layout{display:grid;grid-template-columns:minmax(0,1fr) 280px;gap:16px;align-items:start}.report-form{overflow:hidden}.form-progress{display:flex;gap:5px;padding:13px 20px;background:var(--surface-2);border-bottom:1px solid var(--line);overflow:auto}.form-progress span{font-size:8.5px;font-weight:750;color:var(--muted);padding:5px 8px;border-radius:99px;white-space:nowrap}.form-progress span.active{color:var(--primary);background:var(--primary-soft)}.form-section{display:grid;grid-template-columns:38px 1fr;gap:15px;padding:24px 26px;border-bottom:1px solid var(--line)}.section-number{width:31px;height:31px;border-radius:10px;background:var(--primary-soft);color:var(--primary);font-weight:850;display:grid;place-items:center;font-size:11px}.form-section-body{display:grid;gap:13px}.form-section-body h3{margin:1px 0 -7px;font-size:16px}.section-copy{font-size:10px;color:var(--muted);margin:0 0 2px;line-height:1.5}.field-help{display:flex;justify-content:space-between;gap:12px;font-size:8.8px;color:var(--muted)}.upload-zone{min-height:130px;border:1.5px dashed var(--line-strong);border-radius:15px;background:var(--surface-2);display:grid;place-items:center;align-content:center;text-align:center;gap:5px;padding:18px;cursor:pointer}.upload-zone:hover{border-color:var(--primary);background:var(--primary-soft)}.upload-icon{width:35px;height:35px;border-radius:11px;background:var(--primary);color:#fff;display:grid;place-items:center;font-size:21px}.upload-zone strong{font-size:11.5px}.upload-zone small{color:var(--muted);font-size:9px}.media-preview{display:grid;grid-template-columns:repeat(3,1fr);gap:9px}.media-item{border:1px solid var(--line);border-radius:12px;overflow:hidden;background:var(--surface-2);position:relative;min-height:110px}.media-item img,.media-item video{width:100%;height:120px;object-fit:cover;background:#000}.media-item .media-meta{padding:8px}.media-item b,.media-item small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.media-item b{font-size:9.5px}.media-item small{font-size:8.5px;color:var(--muted);margin-top:2px}.remove-media{position:absolute;right:7px;top:7px;width:27px;height:27px;border:0;border-radius:9px;background:rgba(17,28,45,.82);color:#fff}.location-row{display:flex;gap:9px;align-items:end}.location-btn{white-space:nowrap;height:39px}.inline-note{border-radius:11px;padding:10px 12px;background:var(--primary-soft);color:var(--muted);font-size:9.5px;line-height:1.45}.chooser-list{display:grid;gap:6px;max-height:270px;overflow:auto}.chooser-item{border:1px solid var(--line);background:var(--surface);border-radius:12px;padding:9px;display:grid;grid-template-columns:38px 1fr auto;gap:10px;align-items:center;text-align:left}.chooser-item:hover{border-color:var(--primary);background:var(--primary-soft)}.chooser-item strong,.chooser-item small{display:block}.chooser-item strong{font-size:10.5px}.chooser-item small{font-size:9px;color:var(--muted);margin-top:3px}.selected-department{border:1px solid color-mix(in srgb,var(--primary) 30%,var(--line));background:var(--primary-soft);border-radius:14px;padding:12px;display:grid;grid-template-columns:42px 1fr auto;align-items:center;gap:10px}.selected-department strong,.selected-department small{display:block}.selected-department strong{font-size:11.5px}.selected-department small{font-size:9.5px;color:var(--muted);margin-top:3px}.suggested-wrap{display:grid;gap:8px}.mini-heading{font-size:9px;font-weight:800;color:var(--muted);letter-spacing:.08em}.suggestion-row{display:grid;grid-template-columns:repeat(2,1fr);gap:7px}.suggestion-card{border:1px solid var(--line);background:var(--surface);border-radius:11px;padding:10px;text-align:left}.suggestion-card b,.suggestion-card small{display:block}.suggestion-card b{font-size:9.8px}.suggestion-card small{font-size:8.5px;color:var(--muted);margin-top:3px}.choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:9px}.choice{display:flex;gap:9px;border:1px solid var(--line);border-radius:13px;padding:12px;cursor:pointer}.choice:has(input:checked){border-color:var(--primary);background:var(--primary-soft)}.choice input{margin-top:2px}.choice b,.choice small{display:block}.choice b{font-size:10.5px}.choice small{font-size:9px;color:var(--muted);margin-top:3px;line-height:1.4}.checkline{display:flex;align-items:flex-start;gap:8px;font-size:9.5px;color:var(--muted);line-height:1.45}.submit-bar{padding:19px 26px;background:var(--surface-2);display:flex;align-items:center;justify-content:space-between;gap:18px}.submit-bar strong,.submit-bar small{display:block}.submit-bar strong{font-size:11.5px}.submit-bar small{font-size:9px;color:var(--muted);margin-top:3px}.report-aside{display:grid;gap:12px}.sticky-card{padding:18px;position:sticky;top:120px}.sticky-card h3{margin:0 0 15px}.case-timeline{display:grid}.timeline-step{display:grid;grid-template-columns:18px 1fr;gap:9px;position:relative;padding-bottom:19px}.timeline-step:last-child{padding-bottom:0}.timeline-step:not(:last-child):after{content:"";position:absolute;left:7px;top:16px;width:2px;height:calc(100% - 2px);background:var(--line)}.timeline-step i{width:15px;height:15px;border:2px solid var(--line-strong);border-radius:50%;background:var(--surface);z-index:1;font-style:normal;font-size:8px;display:grid;place-items:center}.timeline-step.active i{border-color:var(--primary);background:var(--primary);color:white}.timeline-step strong,.timeline-step small{display:block}.timeline-step strong{font-size:10.5px}.timeline-step small{font-size:8.8px;color:var(--muted);margin-top:3px;line-height:1.4}
.confirmation-shell{max-width:760px;margin:42px auto;text-align:center}.success-icon{width:70px;height:70px;border-radius:22px;background:var(--green-soft);color:var(--green);display:grid;place-items:center;font-size:32px;margin:0 auto 18px}.confirmation-shell h1{font-size:34px;margin:0}.confirmation-shell>p{color:var(--muted);font-size:12px;line-height:1.6}.confirmation-card{margin:22px 0;text-align:left;padding:18px}.confirmation-actions{display:flex;justify-content:center;gap:9px;flex-wrap:wrap}.report-detail-shell{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:16px}.detail-main{padding:22px}.detail-main h1{font-size:28px;margin:9px 0}.detail-meta{display:flex;gap:10px;flex-wrap:wrap;color:var(--muted);font-size:10px}.detail-description{font-size:12px;line-height:1.7;color:var(--muted);margin:20px 0}.detail-media{display:grid;grid-template-columns:repeat(2,1fr);gap:8px}.media-placeholder{height:150px;background:var(--surface-3);border-radius:13px;display:grid;place-items:center;color:var(--muted);font-size:10px}.agency-update{border:1px solid color-mix(in srgb,var(--primary) 22%,var(--line));background:var(--primary-soft);border-radius:13px;padding:12px;margin-top:9px}.agency-update b{font-size:10px;color:var(--primary)}.agency-update p{font-size:10px;color:var(--muted);margin:5px 0 0;line-height:1.5}.detail-side{padding:18px}.detail-timeline .timeline-step{padding-bottom:23px}
.status-summary,.agency-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:9px;margin-bottom:14px}.summary-card{padding:13px;border-radius:13px;background:var(--surface);border:1px solid var(--line)}.summary-card strong,.summary-card span{display:block}.summary-card strong{font-size:19px}.summary-card span{font-size:9px;color:var(--muted);margin-top:3px}.report-list{display:grid;gap:10px}.my-report{background:var(--surface);border:1px solid var(--line);border-radius:15px;padding:16px;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:14px;align-items:center}.my-report:hover{border-color:var(--line-strong)}.my-report h3{font-size:14px;margin:7px 0 5px}.my-report p{font-size:10px;color:var(--muted);margin:0}.report-info{display:flex;gap:6px;flex-wrap:wrap;margin-top:9px}.report-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}
.messages-shell{display:grid;grid-template-columns:300px minmax(0,1fr);height:650px;overflow:hidden}.thread-list{border-right:1px solid var(--line);padding:9px;overflow:auto}.thread{display:grid;grid-template-columns:38px 1fr auto;gap:9px;align-items:center;padding:11px;border-radius:12px;cursor:pointer}.thread:hover,.thread.active{background:var(--surface-3)}.thread strong,.thread small{display:block}.thread strong{font-size:10.5px}.thread small{font-size:9px;color:var(--muted);margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.thread time{font-size:8px;color:var(--muted)}.conversation{display:grid;grid-template-rows:auto 1fr auto;min-width:0}.conversation-head{padding:14px 16px;border-bottom:1px solid var(--line);font-size:11.5px;font-weight:800}.verified-mini{font-size:8px;background:var(--primary-soft);color:var(--primary);border-radius:99px;padding:4px 6px;margin-left:6px}.conversation-body{padding:18px;overflow:auto;background:var(--surface-2);display:flex;flex-direction:column;gap:9px}.bubble{align-self:flex-start;max-width:74%;background:var(--surface);border:1px solid var(--line);border-radius:14px 14px 14px 4px;padding:9px 11px;font-size:10.5px;line-height:1.45}.bubble.me{align-self:flex-end;background:var(--primary);color:white;border-color:var(--primary);border-radius:14px 14px 4px 14px}.bubble small{display:block;font-size:8px;opacity:.65;margin-top:4px}.message-composer{display:grid;grid-template-columns:40px 1fr auto;gap:8px;padding:11px;border-top:1px solid var(--line)}.message-composer input{border:1px solid var(--line);background:var(--surface-2);border-radius:11px;padding:10px;outline:none}
.notification-list{display:grid;gap:8px}.notification-item{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:13px;display:grid;grid-template-columns:38px 1fr auto;gap:11px;align-items:start;cursor:pointer}.notification-item.unread{border-color:color-mix(in srgb,var(--primary) 34%,var(--line));background:color-mix(in srgb,var(--primary-soft) 45%,var(--surface))}.notification-icon{width:38px;height:38px;border-radius:11px;background:var(--primary-soft);color:var(--primary);display:grid;place-items:center}.notification-item b,.notification-item small{display:block}.notification-item b{font-size:11px}.notification-item p{font-size:9.5px;color:var(--muted);margin:4px 0 0}.notification-item small{font-size:8.5px;color:var(--muted)}
.settings-grid{display:grid;grid-template-columns:280px minmax(0,1fr);gap:16px}.profile-card{padding:23px;text-align:center}.profile-avatar{width:78px;height:78px;border-radius:24px;background:var(--primary-soft);color:var(--primary);display:grid;place-items:center;font-size:22px;font-weight:900;margin:0 auto}.profile-card h2{margin:14px 0 3px;font-size:18px}.profile-card p{font-size:10px;color:var(--muted);margin:0 0 16px}.settings-card{padding:20px}.settings-card h3{margin:0 0 5px}.setting-row{display:flex;justify-content:space-between;gap:18px;align-items:center;padding:14px 0;border-bottom:1px solid var(--line)}.setting-row b,.setting-row small{display:block}.setting-row b{font-size:11px}.setting-row small{font-size:9px;color:var(--muted);margin-top:3px}.setting-row input{width:18px;height:18px}.settings-card>.field{margin:15px 0}
.profile-contact{margin-top:9px}.contact-grid{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:16px;align-items:start}.contact-card,.contact-aside{padding:22px}.contact-card{display:grid;gap:15px}.contact-aside{position:sticky;top:120px}.contact-aside h2{margin:0 0 10px}.contact-aside>p{font-size:10.5px;line-height:1.6;color:var(--muted)}.contact-receipt{margin-top:15px;padding:13px;border-radius:12px;background:var(--green-soft);color:var(--green);font-size:10.5px;line-height:1.5;font-weight:700}
.admin-section-heading{margin-top:30px}.admin-message-form{padding:18px;display:grid;grid-template-columns:1fr 1fr auto;gap:12px;align-items:end}.admin-message-body{grid-column:1/3}.admin-inbox{display:grid;gap:12px}.admin-thread{padding:18px}.admin-thread-head{display:flex;justify-content:space-between;gap:12px}.admin-thread-head h3{margin:0;font-size:15px}.admin-thread-head p{margin:4px 0 0;color:var(--muted);font-size:9.5px}.admin-thread-log{margin:14px 0;display:grid;gap:7px;max-height:250px;overflow:auto}.admin-thread-message{padding:9px 11px;border-radius:11px;background:var(--surface-2);font-size:10.5px;line-height:1.45}.admin-thread-message.admin{background:var(--primary-soft)}.admin-thread-message small{display:block;color:var(--muted);margin-top:3px}.admin-reply-row{display:grid;grid-template-columns:1fr auto;gap:8px}.admin-reply-row input{border:1px solid var(--line);border-radius:11px;background:var(--surface-2);padding:10px 11px;outline:none}
.agency-demo-banner{padding:10px 12px;border-radius:12px;background:var(--amber-soft);border:1px solid color-mix(in srgb,var(--amber) 20%,var(--line));color:var(--muted);font-size:9.5px;margin-bottom:12px}.agency-toolbar{padding:15px;position:relative}.compact-list{position:absolute;left:15px;right:15px;top:74px;z-index:10;background:var(--surface);border:1px solid var(--line);border-radius:13px;padding:6px;box-shadow:var(--shadow-lg)}.agency-workspace{display:grid;gap:9px}.queue-card{background:var(--surface);border:1px solid var(--line);border-radius:15px;padding:16px}.queue-card-head{display:flex;justify-content:space-between;gap:12px}.queue-card h3{font-size:14px;margin:7px 0 5px}.queue-card p{font-size:10px;color:var(--muted);line-height:1.55}.status-controls{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.status-btn{border:1px solid var(--line);background:var(--surface-2);border-radius:99px;padding:6px 8px;font-size:9px;font-weight:750}.status-btn:hover{border-color:var(--primary);color:var(--primary)}.update-box{display:grid;grid-template-columns:1fr auto;gap:7px;margin-top:10px}.update-box input{border:1px solid var(--line);background:var(--surface-2);border-radius:10px;padding:9px;outline:none}.update-log{margin-top:10px;padding-top:10px;border-top:1px solid var(--line);font-size:9px;color:var(--muted);line-height:1.55}
.search-popover{position:absolute;top:50px;left:0;right:0;background:var(--surface);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow-lg);padding:7px;z-index:90;max-height:420px;overflow:auto}.search-group-label{font-size:8px;font-weight:850;letter-spacing:.08em;color:var(--muted);padding:7px 9px 3px}.search-result{display:grid;grid-template-columns:34px 1fr auto;gap:9px;align-items:center;border-radius:10px;padding:8px 9px;cursor:pointer}.search-result:hover{background:var(--surface-3)}.search-result strong,.search-result small{display:block}.search-result strong{font-size:10.5px}.search-result small{font-size:8.8px;color:var(--muted);margin-top:2px}.search-result>i{font-style:normal;color:var(--muted)}
.modal-overlay{position:fixed;inset:0;background:rgba(7,15,28,.58);z-index:120;display:grid;place-items:center;padding:18px}.modal{width:min(520px,96vw);max-height:90vh;overflow:auto;background:var(--surface);border:1px solid var(--line);border-radius:20px;padding:25px;box-shadow:var(--shadow-lg);position:relative}.modal .close{position:absolute;right:14px;top:14px}.modal h2{font-size:24px;margin:3px 0}.modal>p{font-size:10.5px;color:var(--muted);margin:5px 0 17px}.review-modal{width:min(650px,96vw)}.review-block{border-top:1px solid var(--line);padding:12px 0}.review-block:first-child{border-top:0}.review-block b{display:block;font-size:9px;color:var(--muted);text-transform:uppercase;letter-spacing:.08em}.review-block span{display:block;font-size:11px;margin-top:4px;line-height:1.5}.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:16px}.auth-brand{display:flex;align-items:center;gap:9px;margin-bottom:18px}.auth-brand img{width:42px;height:42px}.auth-brand strong,.auth-brand small{display:block}.auth-brand strong{font-size:14px}.auth-brand small{font-size:9px;color:var(--muted);margin-top:2px}.auth-tabs{display:flex;background:var(--surface-3);border-radius:10px;padding:3px;margin-bottom:18px}.auth-tabs button{flex:1;border:0;background:transparent;padding:8px;border-radius:8px;font-size:10px;color:var(--muted)}.auth-tabs button.active{background:var(--surface);color:var(--text);font-weight:800;box-shadow:0 1px 3px rgba(0,0,0,.08)}.auth-modal form{display:grid;gap:11px}.prototype-note{display:block;color:var(--muted);font-size:8.5px;line-height:1.5;margin-top:12px}
.toast{position:fixed;right:22px;bottom:22px;z-index:200;background:#0e1b30;color:#fff;border-radius:12px;padding:12px 15px;font-size:11px;font-weight:700;box-shadow:0 18px 40px rgba(0,0,0,.25);opacity:0;transform:translateY(12px);pointer-events:none;transition:.2s}.toast.show{opacity:1;transform:none}.mobile-nav{display:none}.empty-state{border:1px dashed var(--line-strong);background:var(--surface-2);border-radius:15px;padding:26px;text-align:center;grid-column:1/-1}.empty-state strong,.empty-state span{display:block}.empty-state strong{font-size:12px}.empty-state span{font-size:9.5px;color:var(--muted);margin-top:5px;line-height:1.5}.empty-state .btn{margin-top:13px}
@media(max-width:1180px){.topbar{grid-template-columns:190px minmax(220px,1fr) auto}.brand-copy small{display:none}.app-shell{grid-template-columns:80px minmax(0,1fr)}.sidebar{padding:18px 9px}.nav-item{justify-content:center}.nav-item b,.nav-count,.sidebar-card,.agency-entry,.sidebar-foot{display:none}.nav-item>span{font-size:20px}.home-grid{grid-template-columns:1fr}.home-side{grid-template-columns:1fr 1fr}.hero-card{grid-template-columns:1fr minmax(250px,.6fr)}.feed-grid,.department-grid{grid-template-columns:repeat(2,1fr)}.directory-toolbar{grid-template-columns:repeat(3,1fr)}.directory-toolbar .span-2{grid-column:span 2}.report-layout{grid-template-columns:1fr}.report-aside{display:none}}
@media(max-width:820px){:root{--topbar:64px}body{padding-bottom:72px}.topbar{grid-template-columns:auto 1fr auto;padding:0 12px;gap:9px}.brand-copy{display:none}.brand-mark{width:38px;height:38px}.top-actions .compact{display:none}.notification-button{display:none}.global-search-wrap input{height:40px;font-size:10.5px}.emergency-note{font-size:9px}.app-shell{display:block}.sidebar{display:none}.main-content{padding:16px 14px 60px}.mobile-nav{position:fixed;z-index:80;display:grid;grid-template-columns:repeat(5,1fr);left:0;right:0;bottom:0;height:68px;background:color-mix(in srgb,var(--surface) 96%,transparent);backdrop-filter:blur(18px);border-top:1px solid var(--line);padding-bottom:env(safe-area-inset-bottom)}.mobile-nav a{display:grid;place-items:center;align-content:center;gap:1px;color:var(--muted)}.mobile-nav span{font-size:19px}.mobile-nav small{font-size:8.5px}.mobile-nav a.active{color:var(--primary)}.mobile-create span{width:34px;height:34px;border-radius:11px;background:var(--primary);color:#fff;display:grid;place-items:center;font-size:22px}.hero-card{min-height:390px;padding:28px 22px;grid-template-columns:1fr}.hero-copy h1{font-size:37px}.hero-copy>p{font-size:13px}.hero-art{display:none}.home-side{grid-template-columns:1fr}.section-heading,.page-heading{align-items:flex-start;flex-direction:column;margin-top:26px}.segmented{width:100%;overflow:auto}.feed-grid,.department-grid,.horizontal-results{grid-template-columns:1fr}.directory-toolbar{grid-template-columns:1fr}.directory-toolbar .span-2{grid-column:auto}.metric-card{display:none}.form-section{grid-template-columns:1fr;padding:20px}.section-number{margin-bottom:-4px}.choice-grid,.suggestion-row{grid-template-columns:1fr}.location-row{display:grid}.submit-bar{align-items:stretch;flex-direction:column}.media-preview{grid-template-columns:repeat(2,1fr)}.department-header{grid-template-columns:74px 1fr;align-items:end}.department-header .dept-avatar{width:74px;height:74px}.department-header>.btn{grid-column:1/-1}.profile-stats,.status-summary,.agency-stats{grid-template-columns:repeat(2,1fr)}.report-detail-shell{grid-template-columns:1fr}.messages-shell{grid-template-columns:1fr;height:720px}.thread-list{border-right:0;border-bottom:1px solid var(--line);display:flex;overflow:auto}.thread{min-width:225px}.settings-grid,.contact-grid{grid-template-columns:1fr}.contact-aside{position:static}.filter-row{display:grid}.filter-row select{width:100%}.my-report{grid-template-columns:1fr}.report-actions{justify-content:flex-start}.toast{left:14px;right:14px;bottom:82px}}
@media(max-width:820px){.guest-banner{padding:10px 14px;justify-content:space-between;font-size:9.5px}.guest-banner span{max-width:245px}}
@media(max-width:480px){.theme-button{display:none}.global-search-wrap input{padding-right:8px}.hero-copy h1{font-size:32px}.hero-actions{display:grid}.trust-row{display:grid;gap:7px}.department-header{padding:0 16px 18px}.department-description,.profile-stats{padding-left:16px;padding-right:16px}.profile-stats{grid-template-columns:1fr 1fr}.detail-media{grid-template-columns:1fr}.modal{padding:21px}.field-help{display:grid}.media-preview{grid-template-columns:1fr 1fr}}
@media(max-width:820px){.admin-message-form{grid-template-columns:1fr}.admin-message-body{grid-column:auto}.admin-reply-row{grid-template-columns:1fr}}

/* Department imagery: retain the existing avatar and cover dimensions. */
.dept-avatar img{object-fit:contain;background:var(--surface)}
.department-cover>img{display:block;width:100%;height:100%;object-fit:cover;object-position:center}
.department-cover:has(>img):after{display:none}

.dept-avatar{grid-template-columns:minmax(0,1fr);grid-template-rows:minmax(0,1fr)}
.dept-avatar img{display:block;min-width:0;min-height:0}